Returns & Exchanges

At Wristly, we want you to be completely satisfied with your new timepiece, which is why we offer a 30-day hassle-free return policy for all unworn items in their original packaging. If your watch doesn't fit your style perfectly, our dedicated team is here to ensure a smooth and efficient exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Item

  Carefully place the watch in its original display box and protective sleeve, ensuring all warranty cards and manuals are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your replacement item within 3 to 5 business days.